Refund and Returns Policy

At WordPress-Trade.com we pride ourselves on providing high quality WordPress plugins and themes to our customers. However, we understand that in some cases you may need to get your money back. That’s why we offer a flexible refund policy to ensure your complete satisfaction.

Refund and Return Policy Terms

1. Refund Period: The Company accepts refund requests within 14 days from the date of purchase. The refund request must be submitted within this period to be eligible for a refund.

2. Product Condition: For a refund request to be accepted, the product must be unused and in the same condition as it was delivered. The product must not have been activated or registered.

3. Procedure: To initiate the refund process, you must contact our customer support team and provide the purchase details and reason for requesting a refund.

4. Refund: Once your refund is approved, we will refund the amount to the original payment method used for the purchase. The refund may take some time to reflect in your financial statements depending on your payment processor or bank.

5. Exceptions: The refund policy does not apply to products that have been specifically customized for the customer or that have been downloaded and used in a manner that makes them non-returnable.

We encourage you to read and understand the Terms of Use before purchasing to avoid any misunderstandings. Our team is always ready to assist you with any questions or issues you may have. Our goal is to provide you with an excellent experience and ensure your complete satisfaction.